Mission request
Request availability for an OBC mission.
Route, shipment readiness, required handover and shipment details are enough to start with. A mission begins only after written acceptance.
Before sending
Start with the details that affect the mission.
The more exact the timing and shipment details are, the sooner it is possible to say whether a personal hand-carry mission from Frankfurt can realistically be carried out.
- Route & timing
- Collection point, shipment readiness, destination and required handover.
- Shipment
- Contents, dimensions, weight, value, packaging and number of pieces.
- Contacts & documents
- Contacts at collection and destination, plus any shipping or customs documents already available.
Please send confidential documents only after agreement. For the first request, the mission details needed for route, timing and handover are enough.
After sending
What happens to the request.
- 01
Receipt
The mission details submitted with the request form the basis for the response.
- 02
Follow-up
If a detail is missing or the route depends on an open requirement, a question comes back before any commitment is made.
- 03
Acceptance
Only written acceptance turns the submission into an accepted mission. Until then, it remains a request.
- 04
Collection
After acceptance, the agreed collection, personal accompaniment and handover at destination follow.
Mission request
Send mission details
Send route, shipment readiness, required handover and shipment details in one flow. For time-critical requests, this reduces follow-up questions and gives OBC24 the information needed for a useful response.
If communication already runs through a broker app, dispatch system or email, that route can continue.
A submitted request is not an accepted mission. Acceptance follows only when availability, route, shipment details, documents, timing and destination can work together.