Pickup status
ETA to pickup, arrival at pickup location and pickup completed.
How it works
How OBC mission requests are reviewed.
A mission request is reviewed before acceptance. Availability, routing, customer requirements, shipment suitability, timing, documentation and destination feasibility must be checked first.
Mission details received
Route, pickup, delivery and shipment details are reviewed.
Availability checked
Courier availability, positioning time and operational requirements are assessed.
Routing and feasibility reviewed
Flight options, documentation, timing and destination requirements are checked.
Written confirmation
A mission is only accepted after clear written confirmation.
Execution
Once confirmed, the hand-carry mission is performed and updates are provided as agreed.
Mission updates
Status updates at operational checkpoints.
For accepted missions, status updates can follow the agreed workflow — from pickup and airport progress through boarding, arrival, customs or import steps where relevant, and final delivery/POD.
Airport & export
En route to the airport, airport arrival, check-in and export/customs status where relevant.
Flight updates
Boarding, departure, flight landed and relevant routing updates.
Import & handover
Immigration, shipment retrieval, import status and ETA to final delivery.
Proof of Delivery
Delivery completed, POD or handover confirmation according to the agreed workflow.
Tracking device
If required and agreed in advance, a tracking device or live-location workflow can support shipment visibility.
Mission updates
OBC24
- Pickup
- Airport & export
- Boarding / flight
- Arrival & import
- Delivery / POD
Close status updates along the agreed mission workflow.