FAQ

Frequently asked questions.

Key information about mission requests, shipment suitability, Frankfurt/FRA access and confirmation.

Is a submitted request an accepted mission?

No. A request is reviewed first. A mission is only accepted after written confirmation.

Are you located directly inside Frankfurt Airport?

OnBoardCourier24 is based in Frankfurt and positioned for urgent departures from FRA. The service is presented as an independent courier resource with fast access to the airport.

Which shipments are suitable?

Typical mission types include aircraft parts, automotive spare parts, documents, medical and life-science products, data media, ship spares and other critical small consignments.

Are dangerous goods accepted?

Dangerous, restricted or temperature-sensitive goods require individual review and may not be suitable for hand-carry transport.

How quickly can a mission be confirmed?

Urgent requests are reviewed as quickly as possible. Confirmation depends on availability, routing, customer requirements, shipment suitability, timing, documentation and destination feasibility.